Require Help?

CONTACT CLIENT SERVICE

EMAIL: customercare@artofhealthyskin.com
HOURS: Monday to Friday: 9am – 7pm

MY ORDERS

HOW CAN I TRACK MY ORDER?
You will receive an order confirmation once you place an order, containing the details of the order. You may also access this information in your account center on artofhealthyskin.com or contact the Client Service team for assistance. When your order ships, you will receive a secondary email notice with your tracking number and a link to view this information online.
If you have any other inquiries, please email customercare@artofhealthyskin.com.
HOW QUICKLY WILL MY ORDER ARRIVE?
We offer standard ground, 2-6 days shipping options in Europe and Russia. All orders in Estonia will receive free 1-day shipping.
ART OF HEALTHY SKIN strives to have your order processed and shipped out to you within 24-48 hours. Orders received before 13:00 Monday-Friday will normally be processed the same day.
CAN I CREATE A CUSTOM GIFT SET?
Yes! For information contact our Client Service team via phone or email.

ORDERS, SHIPPING & RETURNS

WHAT PAYMENT METHODS ARE ACCEPTED?
We accept Mastercard, Visa, Direct Debit for Estonia only and Paypal.
WHERE DO WE SHIP?
We ship internationally excluding PO Boxes. We do not ship to international re-shippers, or to businesses that forward packages to other addresses.
I WANT TO PLACE A LARGE ORDER AND SHIP THE ITEMS TO DIFFERENT ADDRESSES. IS THAT POSSIBLE?
Yes! For help placing orders shipped to multiple addresses, contact our Client Service team via phone, email or chat.

ACCOUNT INFORMATION

IS MY PERSONAL INFORMATION KEPT PRIVATE?
ART OF HEALTHY SKIN ensures that your personal information is kept private and confidential, and at no point will we share it with a third party. For more information, please read the Privacy Policy.
I’VE FORGOTTEN MY PASSWORD. WHAT SHOULD I DO?
To re-set your password, follow the “Forgot Password” instructions on the Log-in page. Please note that for security reasons we are unable to send your old password via email. You may also contact Client Service  for assistance.