Payment can be made per PayPal, credit card, ELV and by advance payment.
Would you like to pay with PayPal? PayPal’s free buyer protection function protects you if your article has not been sent or differs entirely from the description. On registering you enter your bank data and from then on you can pay simply with your email address and your password. This acts like a kind of digital purse. Every time you make a purchase you can decide whether you wish to pay via your bank account or your credit card. PayPal is particularly secure because you do not have to enter any bank data when you are shopping.
VISA or MASTERCARD
You are welcome to use Visa or MasterCard to pay at the shop. Please keep the following information at hand: credit card, card number, check number, date of expiration.
This means electronic direct debiting. Please keep your bank details like IBAN and BIC at hand.
PAYMENT IN ADVANCE
When you have completed your order, an order acknowledgement containing all payment information will be sent to the email address that you have provided. Our bank details for you payment will be sent to you with order confirmation email. Please note, that you have to fill in your order number. The goods will be sent to you shortly after receipt of payment.
Account holder: ART OF HEALTHY SKIN OÜ
IBAN: EE 841700017004350370
Name of bank: Nordea Bank, Estonian Branch
Shipping your order
If you want to make an order and the destination country is not listed, contact us at email@example.com. We will gladly arrange a delivery for you. Our shipping partner is Omniva.
We offer free shipping for Estonia on orders over 40 Euro and 4 Euro for smaller ordrs;
8 Euro for european orders under 70 Euros. If your order is over 70 Euro, then you can enjoy complimentary shipping.
If you would like to ship to Russia the shipping fee is 15 Euro. On request we ship worldwide as well. In this case contact our Customer Service.
Orders are usually dispatched within 24 hours though it may take longer in certain circumstances. It will take approximately 3-7 working days for delivery.
Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched. We work closely with our shipping partner to reduce the potential delays to our international customers. However, we are not responsible for any custom clearance delays or our shipping partner internal issues causing a delay.
Your order is insured against theft and accidental damage during delivery. Once your purchases have been delivered to the specified address and signed for, they are no longer covered by insurance. If you have specified a recipient that is not you for delivery purposes (sending a gift), you accept that a signature by that person (or someone at their delivery address) is proof of delivery. This signature is also proof of fulfillment of your order by ART OF HEALTHY SKIN and transfers the responsibility of your purchased goods to you.
How to return an item
We offer you a return/refund on faulty items reported shortly after recieving your order and returned to us within 14 days of receipt.
To request a return/refund, please contact us at firstname.lastname@example.org.
You should include following information in return request:
1. Order number
3. Reasons for return
We will process your return as quickly as possible and will notify you by email once your refund has been processed. Your refund will be made by the original payment method within 14 days after we carefully check your returned order. Please note that delivery charges are non-refundable. Sales items cannot be returned. We do not exchange items. Please note that returns made outside of 14 days period will be granted at our discretion.